Contact Information
Emergency Sewer Repair Services
828-255-0061 - Answered 24/7
Note: Before contacting any of the individuals listed below, please check
our FAQ section to see if your question is answered there.
To contact any of the following MSD divisions by phone, call 828-254-9646.
Administrative Offices:
General Manager, Board & Committee Meeting Information, Legal Matters, Presentations.
Fax: 828-254-3299. Email general inquires to Peter Weed,
Construction Inspections:
Capital Improvement Projects. Email
Mike Schraven,
Engineering:
Design Drafting, Survey, Project Managers. Fax: 828-232-5537.
Email Sharon Walk,
Finance:
Accounting - Email Cheryl Rice. Billing
- Email Jody Germaine. Purchasing - Email
Julie Willingham.
GIS:
Mapping Requests. Email Eric Mann.
Human Resources:
Employee Benefits, Payroll - Email Sheila Pike.
Job Openings, Training - Email Jim Hemphill.
Industrial Waste & Pretreatment:
Permits & Inspections. Fax 828-232-5546. Email
Monty Payne.
Planning and Development:
Allocations - Email - Kay Farlow.
New Connections - Email - Cecelia Cardascio.
System Transfers - Email - Mike Butler.
Right-Of-Way:
Acquisition, Negotiations, Documentation. Fax: 828-232-5537. Email
Pam Nolan.
System Services:
Sewer Backups, Overflows, Sewer Line/Manhole Location, Sewer Tap Installations.
Phone: 828-255-0061. Fax: 828-251-9040. Email
Lisa Tolley.
Wastewater Treatment Plant:
Operations, Maintenance, Electrical, Laboratory, Nutri-Lime Sludge Product, Plant
Tours, Hydroelectric Plant, Pump Stations. Fax: 828-251-4767.
Email Dennis Lance.
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